Lead Front Desk Receptionist

Resto Hana Health Center · 📍 Salatiga, Jawa Tengah · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 24.000.000 per month
Resto Hana Health Center is looking for a dynamic and experienced Lead Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and will play a crucial role in ensuring a seamless and pleasant experience for all visitors. This position offers an excellent opportunity to work in a vibrant and professional environment, with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Manage front desk operations, including check-in and check-out procedures, and maintaining accurate guest records.,Coordinate with various departments to ensure smooth operations and resolve guest inquiries and concerns.,Handle reservations, room assignments, and other front desk-related tasks efficiently and professionally.,Maintain a clean and organized front desk area, including reception, lobby, and waiting areas.,Provide excellent customer service, addressing guest needs and expectations promptly and courteously.,Monitor and manage guest feedback, ensuring high levels of satisfaction and contributing to a positive reputation for the hotel.,Assist in training and supervising junior staff to ensure high standards of service and professionalism.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field, or equivalent experience.,Minimum of 3 years of experience in front desk receptionist roles, with a proven track record of excellent customer service.,Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.,Proficiency in English and Indonesian languages, both spoken and written.,Familiarity with hotel management software and systems is a plus.,Ability to work well under pressure and meet tight deadlines in a fast-paced environment.,Strong organizational skills and attention to detail, with the ability to maintain accuracy in guest records and other administrative tasks.,Valid ID and the ability to work legally in Indonesia.

🛠️ Keahlian

Customer ServiceCommunicationProblem-SolvingMultitaskingTime ManagementTeamworkAdaptabilityAttention to Detail
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